Privacy Policy

Coral Circuit is run by Atoll Services Private Limited ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the Coral Circuit mobile application (collectively, the "Platform").

Coral Circuit allows users to book scuba diving experiences, log dive histories, save certifications, and create personal dive profiles.

1. Information We Collect

a. Information You Provide

We collect the following information when you interact with our Platform:

• Account information: Name, email address, phone number, and password
• Profile data: Certifications, logged dives, experiences, photos, preferences
• Booking information: Dive shop selection, chosen services, schedule, payment details
• Communications: Messages between you and dive centres or support

b. Information We Automatically Collect

When you use the Platform, we collect:

• Device & browser info: IP address, operating system, browser type
• Usage data: Time spent, features accessed, pages visited
• Location data: Only with your explicit permission

c. Third-Party Information

If you sign in using a third-party service (e.g. Google, Facebook), we may collect profile data like name, email, and avatar per that service's permissions.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate dive bookings and logs
• Display and store dive certifications and experiences
• Personalize your experience on the Platform
• Provide customer support and notifications
• Analyze user behavior to improve features
• Ensure platform security and compliance with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share data with:

• Dive shops and operators: For bookings, and for enquiries. Your enquiry (name, contact, date, group size, message) goes to the business you enquired about, or to up to three businesses in that city when you enquire from a city page. Coral Circuit keeps a copy to follow up.
• Payment gateways: To securely process transactions
• Service providers: Hosting, Google Analytics 4, email delivery and support tools (bound by confidentiality)
• Legal authorities: When required by law, or to protect rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data. These include:

• Encrypted storage and communications
• Access controls and secure authentication
• Regular reviews and monitoring

Despite our efforts, no system is completely secure. Please use strong passwords and keep your login information safe.

5. Your Rights and Choices

Depending on your location and applicable laws (e.g. GDPR, India's DPDP Act), you may have rights to:

• Access your personal data
• Correct inaccuracies
• Delete your account and associated data
• Withdraw consent or object to certain uses (e.g. marketing)
• Request data portability

To exercise these rights, contact us at support@coralcircuit.com.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Measure Platform performance
• Personalize user experiences

We use Google Analytics 4 to count visits. In the EEA, UK and Switzerland it runs only after you allow it in the banner; elsewhere it runs by default and you can block it in your browser.

How long we keep data: the IP address and browser details attached to an enquiry are deleted after 90 days, and sign-up attempt logs after 30 days. When you delete your account we remove your name, contact details and profile and keep only booking and review records under an anonymous id.

7. Children's Privacy

Coral Circuit accounts are for people aged 10 and over. Anyone under 18 needs a parent or guardian's consent, which we ask for at sign up. If we learn we hold personal data for a child under 10, we delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@coralcircuit.com.

8. International Data Transfers

We may process and store your data in countries other than your own. These locations may have different data protection laws. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you via email or in-app. The "Effective Date" at the top will always indicate the most recent version.

10. Contact Us

If you have questions, concerns, or requests related to your personal data, please contact us:

📧 support@coralcircuit.com

Grievance contact: Atoll Services Private Limited, support@coralcircuit.com. We reply within 48 hours and resolve a complaint within 15 days. Contact is by email only; there is no phone line.