Privacy Policy

Effective Date: September 2024

CoralCircuit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the CoralCircuit mobile application (collectively, the "Platform").

CoralCircuit allows users to book scuba diving experiences, log dive histories, save certifications, and create personal dive profiles.

1. Information We Collect

a. Information You Provide

We collect the following information when you interact with our Platform:

  • Account information: Name, email address, phone number, and password
  • Profile data: Certifications, logged dives, experiences, photos, preferences
  • Booking information: Dive shop selection, chosen services, schedule, payment details
  • Communications: Messages between you and dive centers or support

b. Information We Automatically Collect

When you use the Platform, we collect:

  • Device & browser info: IP address, operating system, browser type
  • Usage data: Time spent, features accessed, pages visited
  • Location data: Only with your explicit permission

c. Third-Party Information

If you sign in using a third-party service (e.g. Google, Facebook), we may collect profile data like name, email, and avatar per that service's permissions.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Facilitate dive bookings and logs
  • Display and store dive certifications and experiences
  • Personalize your experience on the Platform
  • Provide customer support and notifications
  • Analyze user behavior to improve features
  • Ensure platform security and compliance with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share data with:

  • Dive shops: For bookings and relevant services
  • Payment gateways: To securely process transactions
  • Service providers: Hosting, analytics, support tools (bound by confidentiality)
  • Legal authorities: When required by law, or to protect rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data. These include:

  • Encrypted storage and communications
  • Access controls and secure authentication
  • Regular reviews and monitoring

Despite our efforts, no system is completely secure. Please use strong passwords and keep your login information safe.

5. Your Rights and Choices

Depending on your location and applicable laws (e.g. GDPR, India's DPDP Act), you may have rights to:

  • Access your personal data
  • Correct inaccuracies
  • Delete your account and associated data
  • Withdraw consent or object to certain uses (e.g. marketing)
  • Request data portability

To exercise these rights, contact us at support@coralcircuit.com.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Measure Platform performance
  • Personalize user experiences

You can control cookies in your browser settings or decline non-essential cookies where prompted.

7. Children's Privacy

CoralCircuit is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@coralcircuit.com.

8. International Data Transfers

We may process and store your data in countries other than your own. These locations may have different data protection laws. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you via email or in-app. The "Effective Date" at the top will always indicate the most recent version.

10. Contact Us

If you have questions, concerns, or requests related to your personal data, please contact us:

📧 support@coralcircuit.com