Contact Us

Get in Touch

Response Time

We typically respond within 24-48 hours during business days.

How Can We Help?

Account & Profile

Help with account creation, profile updates, password reset, and account settings.

Get Account Help →

Booking & Payments

Assistance with dive bookings, payment issues, cancellations, and refunds.

Get Booking Help →

Dive Logs & Certifications

Support for logging dives, uploading certifications, and managing dive history.

Get Dive Log Help →

Technical Issues

App crashes, login problems, data sync issues, and other technical difficulties.

Get Technical Help →

Frequently Asked Questions

How do I reset my password?

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Go to the login page and click "Forgot Password?" Enter your email address and we'll send you a link to reset your password.

Can I cancel my dive booking?

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Cancellation policies vary by dive shop. Check your booking confirmation for specific terms. Contact the dive shop directly or reach out to our support team for assistance.

How do I upload my diving certifications?

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Go to your profile page and click on "Edit Profile." You can upload certification images or PDFs in the certifications section. We support JPG, PNG, and PDF formats.

Is my personal information secure?

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Yes, we take data security seriously. We use industry-standard encryption and security measures to protect your personal information. Read our Privacy Policy for more details.

How do I report a problem with a dive shop?

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Contact our support team with details about your experience. Include your booking reference, date of the incident, and any relevant photos or documentation.

Business Hours

Monday - Friday

9:00 AM - 6:00 PM IST

Saturday

10:00 AM - 4:00 PM IST

Sunday

Closed

* Emergency support available 24/7 for critical issues

Office Location

Coral Circuit

Mumbai, Maharashtra
India

* By appointment only

Emergency Support

For urgent diving-related emergencies or critical safety issues:

+91-1800-CORAL (24/7 Emergency Line)

This line is monitored 24/7 for diving emergencies only.